FAQs

Can I cancel an order?

Order cancellations can be made by telephone and e-mail until the order has shipped.
All orders are shipped by our Logistics provider , CalcsPlus and their contact details are:



Tel: 03 7064 1212
Email: [email protected]

Once the order has shipped, our normal returns policy will apply for cancellation purposes.

We reserve the right to cancel orders at any time.

Yes!

We are happy to accept overseas orders. However, please note that customers are responsible for covering all shipping costs, taxes, and tariffs associated with the delivery of the orders.

Yes!

You are welcome to pick up your items directly from us. Our collection address is:
51 Willow Ave, Springvale VIC 3171

For a seamless pickup experience, please contact us in advance to confirm your order is ready for collection. We look forward to seeing you!

We currently accept the following payment options for your convenience:

  • Visa
  • MasterCard
  • PayPal
  • American Express

If you have any questions or need assistance with your payment, feel free to contact us!

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